Privacy Policy

Privacy Policy -

Storm & Loki Services, LLC. ("we," "our," or "us") values your privacy and is committed to protecting any personal information collected through our website, phone inquiries, or service appointments. This Privacy Policy outlines how we collect, use, and safeguard your information.

1. Information We Collect
We may collect the following types of information:

Personal Information: Name, phone number, email address, and home address when scheduling an appointment or requesting a quote.
Payment Information: If payments are made electronically, we may collect billing details, though we do not store credit/debit card information.
Service Details: Information about requested handyman services, preferences, and history of previous work.
Website Data: If applicable, we may collect non-personal data such as IP addresses and browsing activity for website analytics.

2. How We Use Your Information
We use your information to:

Provide and manage handyman services.
Schedule and confirm appointments.
Communicate regarding estimates, invoices, and service updates.
Improve our services and customer experience.
Comply with legal obligations and protect against fraudulent activity.

3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:

Service Providers: Trusted third-party vendors who assist with billing, scheduling, or other essential business operations.
Legal Authorities: If required by law, we may disclose information to comply with legal processes or protect our business.

4. Data Security
We implement security measures to protect your personal data from unauthorized access or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Your Privacy Choices
You may request access, updates, or deletion of your personal information by contacting us at (843) 684-0767.

6. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date.

For questions or concerns regarding this policy, please contact us at (843) 684-0767.